SMS terms
Last updated October 22, 2026
Program
Honest Automotive (“Honest”, “we”, “us”), operated by Honest Automotive NC LLC, sends text messages to customers who opt in. We text from (919) 388-1511 and any other number listed on this page.
What we text
- Service messages: appointment confirmations and reminders, vehicle status updates, inspection results and repair estimates, approval requests, invoices and payment links, pickup notices, and replies to your questions.
- Promotional messages (optional): service reminders, special offers, and requests to review your visit. You get these only if you separately agree to them.
Consent
You agree to receive texts by checking a consent box on our appointment request form or by texting us first. The form has two separate, optional boxes: one for service messages and one for promotional messages. Checking either box is not required to book, and agreeing to promotional texts is not required to get service from us.
Message frequency
Message frequency varies with your appointments and repairs. Promotional texts are usually no more than 4 per month.
Cost
Msg & data rates may apply. Contact your wireless carrier for details about your plan.
Opting out
Reply STOP at any time to stop receiving texts. We’ll send one message confirming you’ve opted out. To start again, reply START. You can also ask us to stop texting you by calling or emailing us.
Help
Reply HELP for help, or call or text us at (919) 388-1511 or service@honestautonc.com.
Carriers
Wireless carriers are not liable for delayed or undelivered messages.
Your information
We do not sell, rent, or share your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. We share it only with service providers that help us send messages, such as our texting platform, and only to deliver our texts to you. See our Privacy Policy for details.
Contact us
Honest Automotive
527 E Chatham St, Cary, NC 27511
Call or text (919) 388-1511 · service@honestautonc.com